Frequently Asked Questions

No. OncoHub Compass never makes diagnoses, recommends treatments, or specifies medication dosages. The platform provides patients with information and emotional support, and offers clinical decision support to physicians. The final decision always rests with your doctor.

No. OncoHub Compass does not replace your physician. Its purpose is to help you better understand the process, ask the right questions, and attend appointments more prepared. Medical decisions must always be made by your physician.

Diagnosed patients, individuals undergoing treatment, family members, and caregivers can all benefit from OncoHub Compass. A separate platform designed for physicians offers clinical decision support and tumor board simulation.

The Patient Assistant platform has been developed entirely free of charge as a social responsibility initiative. Access to information during cancer treatment is regarded as a right.

Yes. All patient data is processed in compliance with KVKK (Turkish data protection law). Personal information (such as national ID numbers and names) is not stored in the system. Data is not shared with third parties; only registration credentials are stored in encrypted form and can be deleted by the user at any time.

OncoHub minimizes hallucination through a four-layer safety architecture. A prohibition on generating content outside the knowledge base, combined with a Chain-of-Verification system, checks every response.

No. OncoHub Compass is not an emergency service. In cases of sudden shortness of breath, chest pain, altered consciousness, high fever, severe pain, or rapid deterioration, you must contact the emergency services (112) or the nearest healthcare facility without delay.

It provides clear, reliable, and structured information on topics such as diagnosis, treatment processes, tests, reports, side effects, preparing for doctor appointments, quality of life, and emotional support. By simplifying complex medical information, it helps patients participate more consciously in their care.

Yes. Users can upload medical reports such as pathology, imaging, blood tests, and similar documents to the system. OncoHub Compass makes this information more understandable by providing explanatory summaries; however, these summaries do not replace a physician's evaluation.

Yes. Based on the user's situation and the information shared, the platform helps prepare important questions to raise at a doctor's appointment. This enables patients to attend consultations more prepared and informed.

Yes. OncoHub Compass can provide general information about side effects that may occur during treatment and remind you when to consult a doctor. However, side effect management, medication changes, or dosage adjustments must only be made by a physician.

Yes. With the patient's consent, family members or caregivers can also use the platform to better understand the process, access accurate information, and provide more informed support to the patient.

Yes. More contextual and understandable responses are provided by taking into account the information, reports, and process details shared by the user. However, personalized information does not mean personalized medical decisions or treatment recommendations.

We work with a database providing evidence-based information on more than 50 tumor types. A modular architecture is used, continuously updated on the basis of NCCN, ASCO, and ESMO guidelines.

OncoHub Compass operates with a structured knowledge architecture based on international clinical guidelines, evidence-based medical sources, and current scientific data. The system is designed to avoid making recommendations that are not grounded in reliable sources.

No. This platform has been designed exclusively for specialist healthcare professionals.

Council Tumor Board simulates a multidisciplinary tumor board meeting. It provides specialist opinions from 6 core board members and additional relevant disciplines, performs insurance reimbursement checks, references guidelines, and scans clinical trials to suggest applicable studies.